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🌿 Césence Privacy Policy

Effective Date: October 23, 2025

At Césence, we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our brand online.

1. Information We Collect

We may collect the following information when you visit or shop with us:

  • Personal Information: your name, email address, shipping and billing address, phone number, and payment details.

  • Order Information: product purchases, transaction history, and preferences.

  • Technical Information: IP address, browser type, device data, and usage statistics collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Send order confirmations, shipping updates, or account information.

  • Provide customer support and respond to inquiries.

  • Improve our website, services, and product offerings.

  • Send marketing updates or promotions (only if you’ve opted in).

You can unsubscribe from our marketing emails at any time by clicking “Unsubscribe” at the bottom of our emails.

3. How We Protect Your Information

We use secure servers and encrypted payment gateways to keep your data safe.
Your payment details are processed through trusted providers (like Wix Payments, Stripe, or PayPal) and are never stored on our servers.

4. Sharing of Information

We do not sell or rent your personal information.
We may share limited data only with:

  • Service providers that help us operate our store (e.g., shipping carriers, payment processors).

  • Legal authorities if required by law to comply with a legal obligation.

5. Cookies

Our site uses cookies to:

  • Keep your shopping cart active

  • Remember preferences

  • Analyze website traffic

You can disable cookies in your browser settings, but some features of our site may not function properly without them.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.

  • Request that we limit or stop certain data uses.

  • Withdraw consent for marketing at any time.

To exercise these rights, contact us at privacy@cesence.com.

7. Data Retention

We retain your information for as long as necessary to fulfill your order, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to third-party sites (like Instagram or PayPal).
We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this policy periodically. The “Effective Date” above reflects the latest version.
Any significant changes will be posted on this page.

10. Contact Us

If you have questions or concerns about our Privacy Policy or how your information is handled, please contact us at:
Ces@cesence.com
Los Angeles, CA

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